Introduction
Wenzl’s Collision Center (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and disclose information about you when you visit our website, interact with our online tools, or submit information through online forms. It applies to information collected directly or indirectly, including through technologies like cookies and analytics tools.
Business Name: Wenzl’s Collision Center
Information We Collect About You and How We Collect It
We collect information in several ways, including:
- Directly from you when you fill out a form, request an estimate, call or text us, or communicate with us via chat or email.
- Automatically through cookies and tracking technologies when you navigate through the Site.
- From third parties in limited cases, such as online estimation and scheduling tools or advertising partners, if enabled.
Information You Provide to Us
The information you provide directly to us may include:
- Your name, phone number, email address, and vehicle details.
- Notes about your repair needs, provided voluntarily.
- Information submitted via contact forms, chat widgets, or appointment or estimate scheduling tools (including any photo estimates submitted through platforms like Carwise).
Information We Collect Through Automatic Data Collection Technologies
We may use analytics tools (for example, Google Analytics or similar services) to understand how visitors interact with our website. This may include:
- Browser type, operating system, approximate location, and IP address.
- Pages viewed, time spent on the Site, and click through behavior.
- Device and referral information.
This information helps us improve website performance, security, and user experience. You can manage cookies via your browser settings and any cookie banner we display.
Third Party Use of Cookies
Some features on our Site may use third party services (for example, Google Ads or other advertising and analytics providers) for advertising or measurement, if enabled. These services may place cookies or similar technologies on your device to deliver relevant ads and measure campaign effectiveness. You can manage your preferences through your browser or via cookie consent tools where applicable.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests.
- Schedule appointments or provide estimates (including online photo estimates).
- Analyze website usage and improve our content and functionality.
- Enable optional services such as advertising and remarketing, if applicable.
- Maintain records as required by law and for internal purposes, including security and fraud prevention.
Disclosure of Your Information
We do not sell your personal information. We may disclose it to:
- Service providers supporting our website, analytics, advertising, scheduling, estimating, or customer service tools under appropriate contracts.
- Governmental authorities when required by law or to protect our rights.
- Successors or assigns in connection with a business transfer such as a merger or asset sale.
Choices About How We Use and Disclose Your Information
You have control over the personal information you provide:
- You may decline to provide personal data through forms; however, this may limit certain services (for example, our ability to contact you with an estimate or schedule repairs).
- You can use browser settings to refuse or limit cookies.
- If we send marketing communications, you can opt out by following the unsubscribe instructions or contacting us.
Accessing and Correcting Your Information
If you wish to review, correct, or delete personal information you have provided, contact us using the details below. We will respond to your request in accordance with applicable laws and may need to verify your identity to process the request.
State Privacy Laws
Depending on your state of residence (for example, California, Colorado, Connecticut, Utah, Virginia), you may have additional rights over your personal information, such as the right to request access, correction, deletion, or to opt out of certain data processing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically for updates.
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:
Business Name: Wenzl’s Collision Center
